Malaysian Computer Emergency Response Team (MyCERT) Computer Emergency and Incident response is one of the core competencies of CyberSecurity Malaysia. These services responses are being solely managed and coordinated by the Malaysian Computer Emergency Response Team (MyCERT), a division of CyberSecurity Malaysia. MyCERT has been an active incident response centre for the country since 1997. This team is always ready to serve Internet Users Malaysians in dealing with computer abuses and information security breaches. List of services offered: Assist Internet Users Malaysians in detecting, interpreting and responding to computer security incidents. Alert Internet Users Malaysians in the event of security breach. Coordinate expert advice whilst rendering remedial assistance.

MyCERT acts as an independent focal point for Malaysian hosts, which allows both local and international experts, incident response teams, vendors, clients and law enforcement agencies, to cooperate and conduct vital technical and remedial action at sites affected by computer security incidents. MyCERT's rapid response in analyzing problems and providing solutions can help the nation, organizations or companies to minimize damage from attacks and to prevent further unauthorized activity. New trends of security incidents may call for MyCERT to publish new advisories to further assist other organizations in mitigating and reducing damages. MyCERT has the capacity to advise and provide assistance to law enforcement agencies but the team do not undertake any policing role or regulatory position.

MyCERT had served many industries, including banking, finance, multinational companies, government and education. MyCERT services has been used by various agencies as a trusted intermediary in coordinating response with various parties, including Internet Service Provider, law enforcement agencies and international incident response teams.

We highly encourage organizations and public to forward all incident reports to MyCERT either via e-mail, fax or telephone, to enable MyCERT to respond effectively.

MyCERT contact information are:

Malaysian Computer Emergency Response Team (MyCERT), CyberSecurity Malaysia (formerly known as NISER), Level 7, Sapura @ Mines, No 7 Jalan Tasik, The Mines Resort City, 43300 Seri Kembangan, Selangor, Malaysia. Phone: +603 - 8992 6969 Fax: +603 - 8945 3442 Email: URL: http://www.mycert.org.my